A support worker left an NDIS provider three months ago. Nobody disabled her login. She still has an active account on the rostering app, and can still see the notes and contact details of every participant she used to work with. Nobody noticed until an auditor asked a simple question: who currently has access to … Read more
Compliance obligations don’t shrink with your team. Here’s what to know before choosing NDIS software for small providers. A three-person NDIS provider and a two-hundred-person NDIS provider are assessed against the same NDIS Practice Standards and the same Code of Conduct. In many cases they’re managing the same award complexity and the same claims process … Read more
how to choose NDIS software when every demo looks impressive and every vendor claims to be built specifically for providers like you. Twenty minutes into a demo, the sales rep clicks through a dashboard that shows rostering, claims, incident reports and a participant portal all glowing in the same shade of teal, and it looks … Read more
The NDIS Commission’s enforcement activity rose 214 percent year on year in its latest Annual Report. Real NDIS audit readiness is a standing state, not something you assemble in the weeks before an auditor arrives. Most providers who fail part of an NDIS audit don’t fail because the policy didn’t exist. They fail because nobody … Read more
NDIS providers are about to be held to a much tighter standard on how claims get made, checked, and kept. Real-time claim validation, a 90-day claim window, and a seven-year record retention duty are all part of one reform, and between them they change what NDIS invoicing software actually needs to do, on specific dates … Read more
